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Senior Technical Instructor, Training & Enablement
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Role:
- Build strong relationships and become a go-to advisor for the Dragos Platform.
- Drive adoption, solve technical challenges, ensure successful deployments.
- Provide custom content, recommendations, and gather customer feedback.
Responsibilities:
- Be a platform power user, managing expectations and promoting self-advocacy.
- Conduct health checks, track metrics, and escalate issues internally.
- Engage with sales, engineering, and product teams to improve offerings.
Qualifications:
- 4+ years in enterprise cybersecurity, as SOC analyst or engineer.
- Knowledge of ICS/OT, SIEM workflows, and SecOps concepts.
- Customer-first, critical thinker; PST/MST candidates preferred.
Dragos
Dragos is a global leader in operational technology (OT) cybersecurity, combining technology, threat intelligence, and expert services to protect critical infrastructure. The company is a remote-first, mission-driven team across North America, Europe, the Middle East, and APAC, built on authenticity, transparency, and trust.