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About the Role:
- Serve as trusted advisor to APAC clients throughout their journey with Dragos.
- Drive adoption, satisfaction, and alignment with customer security goals.
- Work with sales, TAMs, and architects to prove value of Dragos offerings.
Responsibilities:
- Own post-sales relationship, onboarding, implementation, and adoption for APAC customers.
- Develop success plans, conduct business reviews, and identify expansion opportunities.
- Manage churn risk, maintain system records, and collaborate across teams.
Qualifications:
- 5+ years in Customer Success or Account Management in cybersecurity, SaaS, or industrial sectors.
- Strong communication, executive presence, and ability to manage complex relationships.
- Familiarity with ICS/OT security and willingness to travel 25%.
Compensation:
- OTE A$200,000 with competitive equity package.
- Comprehensive benefits and remote-first environment.
Dragos
Dragos is a global leader in OT cybersecurity, providing technology, threat intelligence, and expert services to protect critical infrastructure. The company has a remote-first, mission-driven team across North America, Europe, the Middle East, and APAC, built on authenticity, transparency, and trust.