Source Job

$130,000–$130,000/yr
APAC

  • Drive customer success for APAC clients, serving as primary post-sales contact.
  • Own success plans, business reviews, and churn risk management to maximise value and expansion.
  • Collaborate with sales, TAMs, and support to align solutions with operational and security goals.

Customer Success Account Management Cybersecurity SaaS

20 jobs similar to Lead Customer Success Manager - APAC

Jobs ranked by similarity.

$107,950–$107,950/yr
Europe

  • Trusted advisor and primary post-sales contact for European industrial clients, driving adoption and satisfaction.
  • Partner with customers to define success criteria, conduct business reviews, and manage renewals.
  • Collaborate with internal teams, monitor health metrics, and travel up to 30% across Europe.

Dragos is a global leader in OT cybersecurity, protecting critical infrastructure with technology, threat intelligence, and expertise. This remote-first, mission-driven team spans North America, Europe, ME, and APAC, built on authenticity, transparency, and trust.

$119,810–$119,810/yr

  • Serve as the primary post-sales point of contact for MEA customers, driving onboarding, adoption, and measurable outcomes.
  • Conduct regular business reviews to assess value realization, identify expansion opportunities, and manage renewals.
  • Act as the voice of the customer internally, collaborate with Sales and Support, and travel up to 30% across the region.

We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. Our remote-first mission-driven team spans North America, Europe, the Middle East, and APAC and is built on authenticity, transparency, and trust.

$140,000–$140,000/yr
Americas

  • Build strong customer relationships and act as a trusted advisor for Dragos Platform adoption.
  • Resolve technical challenges, conduct health checks, and ensure successful ongoing deployments.
  • Provide product recommendations, track key metrics, and collaborate with internal teams to improve offerings.

Dragos is a global leader in operational technology (OT) cybersecurity, combining technology, threat intelligence, and expert services to protect critical infrastructure. The company is a remote-first, mission-driven team across North America, Europe, the Middle East, and APAC, built on authenticity, transparency, and trust.

US Unlimited PTO

  • Own strategic direction for high-value enterprise customers, building trusted relationships and driving measurable value.
  • Use data-driven insights to evaluate performance and develop strategic recommendations.
  • Lead resolution of complex challenges and escalations with cross-functional stakeholders.

HackerOne is a global leader in Continuous Threat Exposure Management, uniting agentic AI with the world's largest community of security researchers. With around 1,000 employees, we foster an inclusive, customer-obsessed culture that values transparency, collaboration, and innovation.

$110,000–$130,000/yr
US Unlimited PTO

  • Manage a scaled portfolio of customers using metrics, health signals, and repeatable engagement plays.
  • Drive onboarding and adoption through digital touchpoints like webinars, office hours, and product education.
  • Monitor customer health and risk, execute intervention plans, and support renewals and expansions.

Horizon3 is a fast-growing, remote cybersecurity company with the NodeZero autonomous pentesting platform. The team blends former U.S. Special Operations cyber operators and startup engineers, with a culture of ownership.

Australia

  • Act as a trusted advisor for strategic accounts, driving customer retention, expansion, and satisfaction.
  • Lead onboarding for high-value accounts and execute renewal and expansion strategies using the MEDDPICC methodology.
  • Collaborate with cross-functional teams and mentor other CSMs to deliver impactful customer outcomes.

Tenable is the Exposure Management company, helping over 40,000 organizations reduce cyber risk. Its global team supports 65% of the Fortune 500 and fosters a culture of belonging, respect, and excellence.

APJ

  • Drive partner-generated sales leads by recruiting and enabling security resale and MSSP partners across the APJ region.
  • Build and manage strategic relationships with partners and account executives to execute channel sales strategies and drive revenue growth.
  • Manage partner pipeline, deal registrations, and monitor competitor activity to achieve regional sales targets.

Horizon3.ai is a remote-first cybersecurity company that develops autonomous pentesting and security assessment solutions through its NodeZero platform. The company is a fast-growing team of former special operations cyber operators, engineers, and cybersecurity practitioners with a culture of collaboration, ownership, and respect.

US

  • Own end-to-end customer success for enterprise security customers, driving onboarding, adoption, renewal, and expansion.
  • Lead a global CS organization across US and India, setting strategy, playbooks, and operational rigor to improve GRR and NRR.
  • Apply an AI-first mindset to proactively engage customers, accelerate adoption, and uncover growth opportunities.

ArmorCode is a security platform that helps enterprises unify and prioritize risk, using AI agents to drive remediation at machine speed. It is a global scale-up with a collaborative, 5H-values culture serving large enterprises like Visa and PayPal.

Japan

  • Drive revenue growth by selling and closing from existing enterprise client accounts
  • Manage client relationships through the full sales cycle and deliver consultative solutions
  • Track customer information, forecasts, and reports while planning marketing activities

Tenable is an exposure management company that helps over 40,000 organizations understand and reduce cyber risk. Its global employees support a significant portion of the Fortune 500 and Global 2000, with a culture focused on belonging, respect, and excellence.

Australia 12w maternity 12w paternity

  • Own and deliver community initiatives and special projects that support APAC business priorities.
  • Build high-trust relationships with MSP owners, peer group leaders, and industry partners at events.
  • Collaborate with cross-functional teams to align programs with partner needs and drive revenue.

Huntress is a remote-first cybersecurity company founded by former NSA operators that provides enterprise-grade security backed by a 24/7 human-led SOC. They secure millions of endpoints worldwide and foster an inclusive culture where every team member is valued.

$120,000–$150,000/yr
US Unlimited PTO

  • Own the entire post-sale relationship for enterprise accounts, from deployment through expansion, with primary responsibility for renewals.
  • Run structured onboarding programs, monthly technical check-ins, and executive QBRs that demonstrate ROI and identify new opportunities.
  • Coordinate daily with Customer Success Engineers, Product Management, Pre-Sales, Sales Architects, and Account Managers to ensure seamless customer experience.

Britive is the leader in cloud-native Privileged Access Management (PAM), purpose-built to secure access across dynamic multi-cloud environments. It is a fast-growing, mission-driven startup backed by top-tier VCs, serving security-conscious organizations including Fortune 500 companies.

$96,000–$139,000/yr

  • Own and grow a strategic commercial territory by developing sophisticated account plans and building new executive relationships with CISOs and CIOs.
  • Lead complex, multi-stakeholder sales cycles for multi-product platform opportunities, engaging security, IT, and finance leaders.
  • Expand strategic customer relationships by uncovering business priorities and partnering with cross-functional teams to drive platform expansion.

1Password is a cybersecurity company that provides a market-leading enterprise password manager and pioneered Unified Access Management to secure identities, applications, and devices. With over $400M in ARR and over 180,000 businesses trusting the platform, the company has been recognized on the Forbes Cloud 100 for four consecutive years and fosters a human-centric, collaborative culture focused on innovation and excellence.

$80,000–$80,000/yr
APAC EMEA Unlimited PTO

  • Manage a portfolio of 40-60 mid-market customers as their strategic partner across the full customer lifecycle.
  • Lead onboarding, drive adoption, and partner with Account Management on retention and expansion.
  • Act as a trusted advisor, own escalations, and advocate for customers internally.

Customer.io is a platform that helps companies send automated emails, push notifications, in-app messages, and SMS using real-time behavioral data. It serves over 9,000 companies from startups to global brands and values empathy, transparency, and responsibility.

APAC

  • Engage with C-Suite Executives to articulate breakthrough security and risk outcomes on the NOW platform.
  • Partner with CROs and CISOs to develop enterprise cybersecurity and governance transformation strategies.
  • Drive prospect pipelines by hosting CXO risk and security roundtables and delivering industry keynotes.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. We are building an AI-native culture where technology and talent are unstoppable together.

APAC

  • Design and launch the APAC partner program, defining strategy and securing executive sponsorship.
  • Audit existing partner base and recruit new partners in Australia, New Zealand, and India.
  • Act as the bridge between partners and sales teams to drive partner-sourced pipeline to closed revenue.

Apryse is a leading provider of document software development (SDK) technology, powering applications for document management, editing, and collaboration. With a broad international portfolio and a diverse, inclusive culture, the company supports unlimited career growth and an entrepreneurial environment.

Singapore Southeast Asia Unlimited PTO

  • Lead a high-performing Account Executive team in Singapore, driving revenue growth across Southeast Asia.
  • Develop and execute regional sales strategies, engage C-level executives, and close high-value enterprise deals.
  • Collaborate with channel partners and cross-functional teams to accelerate market penetration and deliver seamless customer experiences.

Horizon3.ai is a remote-first cybersecurity company that provides autonomous penetration testing through its NodeZero platform, helping organizations proactively find and fix vulnerabilities. The team is a fusion of former special operations cyber operators, startup engineers, and security practitioners, committed to a culture of respect, collaboration, and results.

EMEA

  • Lead and mentor an international team of Deployment Engineers and Project Managers to scale delivery outside the Americas.
  • Own and scale the partner ecosystem across international regions, driving Armis partner enablement and managing partner-delivered functions.
  • Ensure timely project delivery, drive value realization, and manage escalations across international regions.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow to help 85% of the Fortune 500 work smarter. The company is building an AI-native culture where technology and talent are unstoppable together.

US Unlimited PTO

  • Lead customer implementation, onboarding, and adoption for cloud resilience solutions.
  • Build trusted relationships with enterprise stakeholders to drive retention and expansion.
  • Collaborate with engineering to resolve technical challenges and turn feedback into improvements.

This company provides cloud resilience and disaster recovery solutions, helping enterprise customers maximize the value of their critical applications. It is an early-stage, small collaborative team focused on innovative cloud technologies.

$145,500–$235,400/yr
US

  • Own customer onboarding, adoption, and success by creating success plans and guiding implementation.
  • Proactively identify churn risk, build mitigation strategies, and coordinate account teams to drive outcomes.
  • Act as a trusted advisor and champion builder, uncover expansion opportunities, and own renewals.

LaunchDarkly provides a feature management platform that lets developers release and control software features safely and efficiently. The company values teamwork, transparency, and customer obsession, fostering an open and collaborative culture.

$140,000–$170,000/yr
Global

  • Own strategic carrier-partner relationships to ensure successful onboarding, engagement, and platform adoption.
  • Coordinate cross-functional collaboration with underwriting, engineering, actuarial, and distribution teams.
  • Support global expansion and Australian market readiness through training and relationship management.

Converge fuses cyber insurance and technology to provide businesses with clear, confident cyber protection. The team is composed of top-tier professionals across underwriting, technology, and claims who share a passion for driving the future of cyber risk management.