Source Job

$107,950–$107,950/yr
Europe

  • Trusted advisor and primary post-sales contact for European industrial clients, driving adoption and satisfaction.
  • Partner with customers to define success criteria, conduct business reviews, and manage renewals.
  • Collaborate with internal teams, monitor health metrics, and travel up to 30% across Europe.

Customer Success Account Management Cybersecurity OT Security Relationship Building

14 jobs similar to Senior Customer Success Manager

Jobs ranked by similarity.

$119,810–$119,810/yr

  • Serve as the primary post-sales point of contact for MEA customers, driving onboarding, adoption, and measurable outcomes.
  • Conduct regular business reviews to assess value realization, identify expansion opportunities, and manage renewals.
  • Act as the voice of the customer internally, collaborate with Sales and Support, and travel up to 30% across the region.

We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. Our remote-first mission-driven team spans North America, Europe, the Middle East, and APAC and is built on authenticity, transparency, and trust.

Europe

  • Build and manage strategic relationships with enterprise and strategic clients across the EMEA region.
  • Own commercial outcomes including renewals, expansions, retention, and customer growth within your portfolio.
  • Act as a strong internal voice for customers to influence product priorities and improve customer experience.

This is an AI-first company providing innovative products that shape how businesses interact with technology. It operates as a fast-paced, high-autonomy environment with a global team and minimal bureaucracy.

$63,500–$69,850/yr
UK 5w PTO 26w maternity 26w paternity

  • Own a book of customers and drive their retention, delight, and commercial growth.
  • Become a product expert and advocate for customers while identifying upsell opportunities.
  • Collaborate with implementation and product teams to improve processes and optimize customer experience.

Griffin is a fully regulated UK bank that powers accounts and payments for fintechs and platforms. The company has a remote-first, high-autonomy culture with a small but growing team.

EMEA

  • Lead and mentor an international team of Deployment Engineers and Project Managers to scale delivery outside the Americas.
  • Own and scale the partner ecosystem across international regions, driving Armis partner enablement and managing partner-delivered functions.
  • Ensure timely project delivery, drive value realization, and manage escalations across international regions.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow to help 85% of the Fortune 500 work smarter. The company is building an AI-native culture where technology and talent are unstoppable together.

UK

  • Drive net-new enterprise revenue across UK and Northern Europe through strategic territory planning and outbound prospecting.
  • Manage the full sales cycle from lead generation to close, building multi-threaded relationships with C-level executives and IT decision-makers.
  • Collaborate cross-functionally with pre-sales, marketing, and channel teams to position CoreView’s Microsoft 365 cyber resilience platform.

CoreView is the global leader in Microsoft 365 tenant resilience, serving over 23 million users worldwide. Backed by world-class support and a collaborative, innovative culture, CoreView empowers organizations to master the complexity of Microsoft 365 with robust security and governance.

$94,900–$137,800/yr
UK

  • Strategically manage a customer portfolio, driving adoption, retention, renewals, and expansion.
  • Lead executive business reviews with VP and C-suite stakeholders and own complex negotiations.
  • Leverage AI-assisted workflows, mentor peers, and contribute to team best practices.

1Password provides enterprise password management and Unified Access Management for modern teams and AI. They have surpassed $400M ARR, serve 180,000 businesses, and foster a fast-paced, collaborative, feedback-driven culture.

$96,000–$139,000/yr

  • Own and grow a strategic commercial territory by developing sophisticated account plans and building new executive relationships with CISOs and CIOs.
  • Lead complex, multi-stakeholder sales cycles for multi-product platform opportunities, engaging security, IT, and finance leaders.
  • Expand strategic customer relationships by uncovering business priorities and partnering with cross-functional teams to drive platform expansion.

1Password is a cybersecurity company that provides a market-leading enterprise password manager and pioneered Unified Access Management to secure identities, applications, and devices. With over $400M in ARR and over 180,000 businesses trusting the platform, the company has been recognized on the Forbes Cloud 100 for four consecutive years and fosters a human-centric, collaborative culture focused on innovation and excellence.

EMEA

  • Build and close new business by owning the Wiz-led CNAPP pipeline in your region, running full sales cycles on opportunities worth $300K to $1M+ ARR.
  • Run the co-sell motion by building relationships with Wiz field sellers, Google Cloud Security reps, and channel partners.
  • Manage channel and resell by handling deal registration, margin structure, and partner-led close motions, while enabling partner sellers to position Tenex offerings.

Tenex is an AI-native, automation-first Managed Detection and Response (MDR) provider that enhances cybersecurity through advanced threat detection and rapid response. It is a fast-growing startup backed by top investors including Crosspoint Capital Partners and a16z, with a small, well-funded team focused on building a strong culture.

Americas

  • Lead adoption and implementation for platinum-level customers, ensuring value realization.
  • Build trusted relationships with technical stakeholders and act as customer advocate.
  • Stay current on integrations and serve as a subject matter expert.

ServiceNow is an AI platform that automates workflows for 85% of the Fortune 500. They have a collaborative, AI-driven culture focused on innovation and customer success.

Germany

  • Own the full sales cycle from discovery to closing, working directly with end customers and assigned partners.
  • Build and nurture your pipeline through strategic partner engagement and consistent follow-up on marketing and partner leads.
  • Apply solution selling principles to identify customer pain points and sell the value of minimizing cyber risk.

Eye Security is one of Europe's fastest-growing cybersecurity and embedded cyber insurance scale-ups, combining cutting-edge technology with hands-on expertise to protect mid-market businesses from cyber threats. The company has grown to over 180 employees and unites professionals from intelligence, military, tech, and consulting backgrounds in a collaborative, mission-driven culture.

$110,000–$130,000/yr
US Unlimited PTO

  • Manage a scaled portfolio of customers using metrics, health signals, and repeatable engagement plays.
  • Drive onboarding and adoption through digital touchpoints like webinars, office hours, and product education.
  • Monitor customer health and risk, execute intervention plans, and support renewals and expansions.

Horizon3 is a fast-growing, remote cybersecurity company with the NodeZero autonomous pentesting platform. The team blends former U.S. Special Operations cyber operators and startup engineers, with a culture of ownership.

UK

  • Serve as the primary Customer Success partner for high-value, strategically important customers, building trusted relationships and driving value realization.
  • Monitor account health, adoption, and risks using data and customer insights to develop retention and growth strategies.
  • Collaborate cross-functionally with Sales, Support, and Product teams to coordinate complex customer engagements and identify expansion opportunities.

Agiloft is the most trusted global leader in data-first contract lifecycle management (CLM) software, helping organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts. The company is a growing, vibrant, and successful organization with nearly 100% customer satisfaction and 97% annual renewal rate, fostering an inclusive culture with employee resource groups and a focus on work-life balance.

UK

  • Drive channel revenue and build pipeline by managing relationships with existing partners in Germany.
  • Source and develop strategic new channel relationships with resellers, distributors, and integrators.
  • Act as liaison between Keeper and partners, ensuring compliance and fostering communication across teams.

Keeper Security is a leading cybersecurity software company that protects thousands of organizations globally with zero-trust and zero-knowledge solutions. It is a fast-growing company recognized by Gartner, with a strong culture that values career growth and teamwork.

Germany

  • Manage strategic client relationships and full client journey from sales to service delivery.
  • Coordinate with engineering to resolve technical issues and ensure high performance and availability.
  • Identify growth opportunities and lead cross-functional projects in a high-ownership role.

We are a technology-driven company serving demanding financial markets, offering infrastructure and hosting solutions. Our lean, collaborative remote environment values initiative and proactive problem-solving.