Customer Success Manager
Benefits
5w PTO
26w maternity
26w paternity
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The Opportunity:
- As a Customer Success Manager, you'll own a book of customers and become their trusted advisor.
- You'll work closely with implementation and product teams to drive growth and retention.
What Success Looks Like:
- In your first 6-12 months, you'll have built strong relationships and driven measurable improvements.
- You'll become a go-to voice on customer needs and help sharpen the team's approach.
What We Offer:
- Salary of £50-55,000 plus discretionary commission, share options, and comprehensive benefits.
- A remote-first culture with flexible working, 25 days holiday, and enhanced parental leave.
Griffin
Griffin is a fully regulated UK bank that powers accounts and payments for fintechs and platforms. The company has a remote-first, high-autonomy culture with a small but growing team.