Serve as the primary post-sales point of contact for MEA customers, driving onboarding, adoption, and measurable outcomes.
Conduct regular business reviews to assess value realization, identify expansion opportunities, and manage renewals.
Act as the voice of the customer internally, collaborate with Sales and Support, and travel up to 30% across the region.
We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. Our remote-first mission-driven team spans North America, Europe, the Middle East, and APAC and is built on authenticity, transparency, and trust.
Engage prospective customers early to understand their environment, challenges, and OT security objectives.
Deliver remote tailored product walkthroughs of the Dragos Platform to support early-stage pipeline.
Maintain demo content, data sets, and lab environments for the broader Solution Architecture team.
Dragos is a global leader in OT cybersecurity, combining technology, threat intelligence, and expert services. It is a remote-first, mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust.
Drive customer success for APAC clients, serving as primary post-sales contact.
Own success plans, business reviews, and churn risk management to maximise value and expansion.
Collaborate with sales, TAMs, and support to align solutions with operational and security goals.
Dragos is a global leader in OT cybersecurity, providing technology, threat intelligence, and expert services to protect critical infrastructure. The company has a remote-first, mission-driven team across North America, Europe, the Middle East, and APAC, built on authenticity, transparency, and trust.
Lead, mentor, and develop a global team of OT Solution Consultants to drive technical pre-sales strategy and execution.
Personally engage in strategic customer opportunities, connecting industrial operations, cyber risk, and business impact.
Drive AI adoption across the team and position the ServiceNow AI platform credibly with OT, security, and operations buyers.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company is building an AI-native culture with a global workforce, emphasizing flexibility and innovation.
Deliver hands-on technical training to security and operations teams at customer sites and virtually.
Teach lab-intensive courses on OT/ICS security, Dragos Platform workflows, and threat detection.
Contribute to curriculum design and update content with product and threat intelligence teams.
Dragos is a global leader in OT/ICS cybersecurity, using technology, threat intelligence, and expert services to protect critical infrastructure. It is a remote-first team spanning North America, Europe, Middle East, and APAC, built on trust and transparency.
Trusted advisor and primary post-sales contact for European industrial clients, driving adoption and satisfaction.
Partner with customers to define success criteria, conduct business reviews, and manage renewals.
Collaborate with internal teams, monitor health metrics, and travel up to 30% across Europe.
Dragos is a global leader in OT cybersecurity, protecting critical infrastructure with technology, threat intelligence, and expertise. This remote-first, mission-driven team spans North America, Europe, ME, and APAC, built on authenticity, transparency, and trust.
Serve as a flexible technical resource for the Technical Account Management team.
Lead hands-on platform optimization, including configuration reviews and proactive tuning.
Document session recaps and surface patterns to drive systemic product improvements.
Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. 5,000 enterprises trust our behavioral AI platform.
Provide virtual and in-person technical demonstrations of the Armis agentless platform to prospects.
Deploy proof-of-value installations and lead technical training sessions based on POV findings.
Support marketing activities and conferences while traveling up to 40% on average across North America.
ServiceNow is the AI control tower for business reinvention, bringing AI, data, and workflows together to help 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.
Serve as the primary contact for customer support requests via email, chat, phone, and ticketing while documenting each case thoroughly.
Triage and resolve common issues in OT environments with AI tools and documented solutions, escalating complex cases to Tier 2/3 while retaining ownership.
Participate in weekend on-call rotation and contribute to the knowledge base using KCS practices.
Dragos is a global leader in operational technology (OT) cybersecurity, protecting critical infrastructure like power and water systems by combining technology, threat intelligence, and expert services. The company is a remote-first, mission-driven team across North America, Europe, the Middle East, and APAC, built on authenticity, transparency, and trust.
Lead and coach a team of Enterprise TAMs to drive adoption and retention.
Own customer health and gross retention, partnering with AEs on renewals.
Develop post-sales playbooks, segmentation, and health scoring to scale success.
Socket helps developers and security teams safely find, audit, and manage open source code. Backed by top investors, the company serves thousands of organizations and values excellence, urgency, and customer obsession.
Lead and mentor an international team of Deployment Engineers and Project Managers to scale delivery outside the Americas.
Own and scale the partner ecosystem across international regions, driving Armis partner enablement and managing partner-delivered functions.
Ensure timely project delivery, drive value realization, and manage escalations across international regions.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow to help 85% of the Fortune 500 work smarter. The company is building an AI-native culture where technology and talent are unstoppable together.
Partner with Sales to lead discovery, solution design, and customer validation for security and identity solutions.
Deliver virtual and in-person demos and support proof-of-value engagements.
Translate technical capabilities into business outcomes and serve as a trusted advisor.
ServiceNow provides an AI platform for business reinvention, helping 85% of the Fortune 500 work smarter with any AI, data, and workflow. The company fosters an AI-native culture where technology and talent are unstoppable together.
Own the customer relationship for key CX accounts and advocate for customers within NICE.
Resolve complex technical and high-stakes issues to ensure customer success and retention.
Partner with support, engineering, and product teams to meet SLAs and drive expansion.
NICE Ltd. develops software products that help large enterprises deliver extraordinary customer experiences, fight financial crime, and ensure public safety. The company is a global market leader with over 8,500 employees across 30+ countries, known for its innovative use of AI, cloud, and digital technologies.
Serve as the main point of contact and trusted partner for mission-driven clients, ensuring responsive, high-quality IT and cybersecurity support.
Lead complex technical service projects from scoping through execution, managing timelines and coordinating across internal and external teams.
Partner with the VP of Technical Programs and internal teams to improve operations, drive scalability, and support client onboarding.
Personified is a managed IT and cybersecurity services provider for campaigns, non-profits, and mission-aligned organizations. As a scaling team, they act as an extension of client teams and are committed to an inclusive, equitable culture.
Serve as the primary technical advisor for enterprise customers throughout the evaluation, adoption, and expansion of the cybersecurity platform.
Lead impactful demos, presentations, and technical storytelling for technical and executive audiences.
Partner with internal teams and partners to accelerate revenue, drive product feedback, and support Proof of Concepts.
TrendAI is the global AI security leader and enterprise business unit of Trend Micro, securing identities, infrastructure, and data. Trusted by large enterprises and governments in 185 countries, it fosters a diverse, multicultural workforce.
Serve as a trusted technical advisor and primary point of contact for strategic CXone customers, driving adoption and value realization.
Take ownership of complex technical issues and escalations, coordinating cross-functional resources through resolution.
Mentor and coach other TAMs while partnering with Product and Engineering teams to improve processes and customer experience.
NiCE is a global leader in AI-powered customer experience solutions, helping organizations deliver extraordinary customer experiences and improve operational efficiency. With 8,500+ employees across 30+ countries, NiCE is known for a people-first culture and innovation.
Lead OT incident response engagements for industrial customers, including investigations, threat hunts, and compromise assessments.
Serve as Incident Commander during active incidents, delivering decision-grade guidance and managing response communications.
Deliver advisory services like IR planning workshops and maturity assessments, while mentoring teammates and improving methodologies.
Dragos is a global leader in OT cybersecurity, protecting critical infrastructure through technology, threat intelligence, and expert services. The company is a remote-first, mission-driven team across North America, Europe, the Middle East, and APAC.
Own and grow a strategic commercial territory by developing sophisticated account plans and building new executive relationships with CISOs and CIOs.
Lead complex, multi-stakeholder sales cycles for multi-product platform opportunities, engaging security, IT, and finance leaders.
Expand strategic customer relationships by uncovering business priorities and partnering with cross-functional teams to drive platform expansion.
1Password is a cybersecurity company that provides a market-leading enterprise password manager and pioneered Unified Access Management to secure identities, applications, and devices. With over $400M in ARR and over 180,000 businesses trusting the platform, the company has been recognized on the Forbes Cloud 100 for four consecutive years and fosters a human-centric, collaborative culture focused on innovation and excellence.
Lead and grow the OT/IoT security team, ensuring delivery quality, client satisfaction, and financial performance.
Standardize service delivery with playbooks, templates, and safe testing methods for live industrial environments.
Support sales teams with quick scoping, pricing, and client engagements to drive the practice's growth.
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. With over 1,300 employees and a focus on core values, they serve more than 6,200 customers and are a rapidly growing, profitable company.