Drive technical evaluations and mentor a team of sales engineers.
Deliver technical presentations and proof-of-value engagements.
Provide field feedback to product management and engineering.
Obsidian Security is a leading SaaS security platform protecting global enterprises like Snowflake and T-Mobile. Founded in 2017 and backed by Greylock, the company is scaling rapidly with a growing partner ecosystem and IPO readiness.
Manage premium customer support relationships and drive deep product adoption for top-tier customers.
Partner with Field Sales, serve as trusted advisor for web and email security implementations, and manage escalations.
Deliver high-impact training, monitor customer environments, and translate insights into product requirements.
Zscaler accelerates digital transformation with the Zero Trust Exchange platform, a cloud security solution protecting thousands of customers from cyberattacks. The company is AI-native and values ownership, collaboration, and a challenge culture.
Lead adoption and implementation for platinum-level customers, ensuring value realization.
Build trusted relationships with technical stakeholders and act as customer advocate.
Stay current on integrations and serve as a subject matter expert.
ServiceNow is an AI platform that automates workflows for 85% of the Fortune 500. They have a collaborative, AI-driven culture focused on innovation and customer success.
Serve as the primary contact for customer support requests via email, chat, phone, and ticketing while documenting each case thoroughly.
Triage and resolve common issues in OT environments with AI tools and documented solutions, escalating complex cases to Tier 2/3 while retaining ownership.
Participate in weekend on-call rotation and contribute to the knowledge base using KCS practices.
Dragos is a global leader in operational technology (OT) cybersecurity, protecting critical infrastructure like power and water systems by combining technology, threat intelligence, and expert services. The company is a remote-first, mission-driven team across North America, Europe, the Middle East, and APAC, built on authenticity, transparency, and trust.
Execute end-to-end platform deployments across Google SecOps and Microsoft Sentinel for new customers.
Onboard log sources, configure data connectors, and validate ingestion pipelines.
Train customers on their deployed platform and document handoff notes for ongoing support.
TENEX is an AI-native, automation-first Managed Detection and Response (MDR) provider that combines cutting-edge AI with human expertise to deliver security operations. It is a fast-growing startup backed by top-tier investors, with a mission-driven and customer-obsessed culture.
Partner with Account Executives as a technical trusted advisor throughout the sales cycle.
Understand enterprise customer requirements to plan and deliver successful demos and trials.
Guide prospects through setup, field technical and security questions, and lead proofs of concept.
Spellbook is an AI copilot for transactional lawyers, working inside Microsoft Word to help legal teams draft, review, and negotiate contracts faster. More than 4,000 law firms and in-house teams use Spellbook; the company has raised $80M in funding from leading investors.
Provide advanced remote support and serve as an escalation point for complex technical issues across client environments.
Administer Microsoft 365, Windows Server, Active Directory, and cloud infrastructure while mentoring junior engineers.
Troubleshoot networking, virtualization, and cybersecurity issues to maintain client environments and drive improvements.
Atlas Technica shoulders IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, we have grown year over year and value ownership, execution, growth, intelligence, and camaraderie.
Provide first-line phone and email consultation to debug complex security and network problems.
Partner with Engineering to assist customers with testing and troubleshooting.
Document incident resolutions in the technical support database and mentor other engineers on advanced troubleshooting.
Zscaler accelerates digital transformation with a cloud security platform that protects organizations from cyberattacks and data loss. The company is the world's largest inline cloud security platform, distributed across 160+ exchanges globally, and fosters a culture of ownership, collaboration, and continuous feedback.
Sell Abnormal security solutions to your defined territory with the goal to overachieve new annual recurring revenue quota.
Work enterprise accounts from initial conversations through signing a contract and up-selling once they’re a customer.
Prospect and generate new business opportunities with enterprise accounts to supply enough pipeline to hit sales targets.
Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. 5,000 enterprises trust our behavioral AI platform.
Lead customer implementation and onboarding using Customer Success best practices to accelerate migration plans.
Proactively monitor customer health to identify risks, drive adoption, and lead quarterly business reviews.
Collaborate with engineers to triage technical issues and advocate for customer feedback across teams.
Arpio provides automated, application-aware disaster recovery for AWS and Azure, recovering entire application stacks in under an hour. The company recently closed a $15M Series A and is growing, with a culture that values ownership, urgency, and delivering results.
Act as the primary technical contact and trusted advisor for enterprise customers during sales cycles.
Lead architecture-level discussions and technical discovery to uncover customer pain points.
Own and drive successful outcomes for Enterprise-scale Proof of Value programs.
Abnormal AI protects organizations from AI-powered cybercrime using a behavioral AI platform. Over 4,500 enterprises trust their platform, and they foster a culture of innovation and customer focus.
Serve as the primary technical advisor for enterprise customers throughout the evaluation, adoption, and expansion of the cybersecurity platform.
Lead impactful demos, presentations, and technical storytelling for technical and executive audiences.
Partner with internal teams and partners to accelerate revenue, drive product feedback, and support Proof of Concepts.
TrendAI is the global AI security leader and enterprise business unit of Trend Micro, securing identities, infrastructure, and data. Trusted by large enterprises and governments in 185 countries, it fosters a diverse, multicultural workforce.
Serve as the primary post-sales point of contact for MEA customers, driving onboarding, adoption, and measurable outcomes.
Conduct regular business reviews to assess value realization, identify expansion opportunities, and manage renewals.
Act as the voice of the customer internally, collaborate with Sales and Support, and travel up to 30% across the region.
We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. Our remote-first mission-driven team spans North America, Europe, the Middle East, and APAC and is built on authenticity, transparency, and trust.
Lead implementation projects and initial training sessions for new customers.
Serve as primary technical point of contact during deployment, managing risks and escalations.
Use bilingual English and Spanish to guide customers through configuration and integrations.
Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. 4,500+ enterprises trust our behavioral AI platform.
Lead, coach, and develop the Remote Support team to ensure consistent, high-quality technical support across client environments.
Oversee daily operations, ticket queues, and incident response to drive accountability to SLAs and KPIs.
Partner with Systems, Projects, Security, and leadership teams to ensure seamless service delivery and alignment.
Coretelligent partners with growing, highly regulated organizations to provide secure, dependable IT environments. The company has strengthened its leadership team and modernized service delivery, focusing on long-term client outcomes.
Guide customers through setup and go-live, ensuring they reach their first audit milestone.
Collaborate with founders, CTOs, and security teams to map goals to actionable milestones.
Own next steps when stuck, partnering with internal teams to keep the project moving.
Sprinto is an autonomous trust platform that centralizes compliance, audits, risk management, and more for organizations worldwide. Backed by top investors, it serves over 4,000 companies in 75+ countries and fosters a remote-first, ownership-driven culture.
Own onboarding and adoption for strategic customers, providing training and technical guidance.
Troubleshoot customer issues across the platform, assisting with configuration and integration.
Act as a trusted advisor, conducting QBRs and driving long-term success and expansion.
Tailscale makes secure networking effortless, enabling teams to safely connect people and devices anywhere. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
Serve as the primary point of contact for key client accounts, building and maintaining strong relationships.
Handle onboarding of multiple clients simultaneously while understanding their technical requirements.
Collaborate with internal teams to address client needs and identify upselling opportunities.
Level AI revolutionizes customer engagement by transforming contact centers into strategic assets with its AI-native platform. Founded in 2019, this Series C startup headquartered in Mountain View, California, is consistently updated with the latest AI innovations.
Manage multiple customer accounts through the deployment lifecycle from post-sales to production.
Collaborate with high-value customers to implement Brainbase's agent infrastructure securely.
Travel occasionally to customer sites within EMEA as needed.
Brainbase builds primitives for deploying AI agents at scale, serving government, Fortune 500, and startups. They support 8+ harnesses and 50+ models for secure, sovereign deployments.
Troubleshoot complex technical issues for Premium Support customers, including API failures, integration challenges, and production incidents.
Provide end-to-end technical ownership by analyzing logs, reproducing errors, and collaborating with Engineering on root cause analysis.
Develop deep understanding of customer architectures to anticipate risks and improve workload resilience through automation and monitoring.
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They push the boundaries of AI systems and seek to safely deploy them to the world through their products, embracing diverse perspectives and experiences.