Design and document networking features and connectivity solutions.
Enhance product capabilities focusing on Funnel and DERP relay infrastructures.
Investigate and resolve complex escalated network difficulties.
Tailscale is making safe connection effortless by delivering software that securely interconnects people and their devices, no matter where they are. Founded in 2019 and fully distributed, they are backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
Own the customer's first 30 days, driving from sales handoff to successful production deployment of NodeZero.
Diagnose and resolve implementation failures across cloud, networking, and security with root-cause analysis.
Collaborate with CS, Engineering, Product, and Sales while mentoring junior onboarding engineers.
Horizon3 is a fast-growing, remote cybersecurity company whose NodeZero platform delivers production-safe autonomous pentests to organizations of all sizes. The team is a fusion of former U.S. Special Operations cyber operators and startup engineers, committed to a culture of respect, collaboration, ownership, and results.
Act as senior technical resource and final escalation point for strategic and VIP customers, owning complex issues across Kubernetes, GPU, and enterprise stack.
Train and mentor Technical Support Engineers in advanced Linux troubleshooting and customer architectures.
Author advanced troubleshooting documentation and drive incident resolution through root cause analysis.
Vultr makes high-performance cloud infrastructure easy to use and affordable for enterprises and AI innovators worldwide. It is the world's largest privately-held cloud infrastructure company with 33 data centers and hundreds of thousands of active customers, committed to growth and employee investment.
Own and grow a territory of enterprise organizations, driving net-new acquisition and expansion.
Manage the full sales cycle from lead to close while building trust with technical and executive stakeholders.
Partner with cross-functional teams to drive adoption and long-term account growth.
Tailscale makes secure networking effortless by delivering software that safely interconnects people and devices anywhere. Founded in 2019 and fully distributed, the company is backed by Accel, CRV, Insight, Heavybit, and Uncork Capital and fosters an inclusive, flexible culture.
Handle customer and internal user requests via chat, email, and occasionally phone in English.
Conduct technical diagnostics to resolve issues, escalate complex cases, and ensure timely solutions.
Identify patterns in technical issues and share knowledge to improve overall support capabilities.
Gcore is a global provider of infrastructure and software solutions for AI, cloud, network, and security, powering digital experiences for businesses worldwide. With 550+ professionals and 210+ edge locations, the company fosters a collaborative, global culture focused on innovation and customer success.
Provide hardware and firmware deployment support and assist customers with network configuration and integrations.
Troubleshoot technical issues using networking knowledge and documented practices, escalating when necessary.
Act as the single point of contact for customers and collaborate with cross-functional teams.
ExtraHop is a cybersecurity company that provides network detection and response (NDR) solutions, helping organizations gain visibility into cyber threats and network performance issues. The company has been operating since 2007, is recognized as a leader by major analyst firms, and fosters a culture rooted in purpose, integrity, and innovation.
Own end-to-end customer onboardings, from sales handoff to operational readiness.
Build and maintain success plans that drive adoption, renewal, and expansion.
Engage with platform engineers and executives to translate platform adoption into measurable business outcomes.
vCluster Labs is the leading platform for AI infrastructure, providing a hyperscaler-like experience on GPU infrastructure for AI cloud providers and enterprises. It is a venture-backed startup with over 40 engineers and a remote-first culture, trusted by more than 50 AI clouds and Fortune 500 companies.
Own and operate production infrastructure across Kubernetes, Linux, networking, and virtualization.
Lead incident response and implement observability to improve availability and performance.
Define SLOs and automate infrastructure with Ansible, Bash, Python, and GitOps.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through objective, data-driven processes. They foster a collaborative, international, and fully remote work environment, emphasizing autonomy and ownership for their small to mid-sized team.
Lead a team of Developer Relations Engineers, managing their roadmap and technical projects.
Build high-quality integrations, demos, tutorials, and open-source tools to showcase Tailscale.
Collaborate with Product, Engineering, and Marketing to drive developer adoption and feedback.
Tailscale is a secure networking software company that simplifies connecting people and devices across any network. Founded in 2019, it is fully distributed with a small, collaborative team backed by investors including Accel and CRV.
Own end-to-end execution of high-stakes customer projects, working independently and with minimal supervision.
Deploy and support containerized software on edge devices and in air-gapped, on-premise environments.
Troubleshoot networking and systems issues, manage configuration, load balancing, container orchestration, and upgrades.
The company delivers software solutions for tactical edge environments. It operates as a small, customer-facing engineering team focused on high-stakes deployments.
Design and optimize secure network connectivity across cloud, hybrid, and on-premises environments.
Monitor network health, performance, and availability, and resolve incidents.
Maintain technical documentation and support change management processes.
Ardent provides IT and engineering services to government clients. They are an equal opportunity employer and encourage veterans and people with disabilities to apply.
Provide technical support to internet subscribers with a friendly, professional demeanor.
Handle customer communications across phone, text, chat, and email.
Troubleshoot WAN/LAN/cloud network technologies and infrastructure devices.
Honest Networks is a venture-backed internet service provider offering affordable, high-quality gigabit internet. This rapidly expanding Manhattan-based company values integrity, work ethic, and continuous learning in a fast-paced, mission-driven environment.
Partner with Account Executives as a technical trusted advisor throughout the sales cycle.
Understand enterprise customer requirements to plan and deliver successful demos and trials.
Guide prospects through setup, field technical and security questions, and lead proofs of concept.
Spellbook is an AI copilot for transactional lawyers, working inside Microsoft Word to help legal teams draft, review, and negotiate contracts faster. More than 4,000 law firms and in-house teams use Spellbook; the company has raised $80M in funding from leading investors.
Serve as the primary contact for customer support requests via email, chat, phone, and ticketing while documenting each case thoroughly.
Triage and resolve common issues in OT environments with AI tools and documented solutions, escalating complex cases to Tier 2/3 while retaining ownership.
Participate in weekend on-call rotation and contribute to the knowledge base using KCS practices.
Dragos is a global leader in operational technology (OT) cybersecurity, protecting critical infrastructure like power and water systems by combining technology, threat intelligence, and expert services. The company is a remote-first, mission-driven team across North America, Europe, the Middle East, and APAC, built on authenticity, transparency, and trust.
Drive technical evaluations and mentor a team of sales engineers.
Deliver technical presentations and proof-of-value engagements.
Provide field feedback to product management and engineering.
Obsidian Security is a leading SaaS security platform protecting global enterprises like Snowflake and T-Mobile. Founded in 2017 and backed by Greylock, the company is scaling rapidly with a growing partner ecosystem and IPO readiness.
Design and enhance multi-region, multi-cloud infrastructure for reliability and capacity failover.
Author custom Kubernetes tools and infrastructure code using Terraform, Go, Python, or Ruby.
Diagnose and fix complex production issues and performance bottlenecks across cloud environments.
Huntress is a cybersecurity company founded in 2015 by former NSA cyber operators. They provide enterprise-grade security to businesses of all sizes, securing over 5 million endpoints and 11 million identities. Their remote-first team values resilience and collaboration.
Act as a trusted advisor for clients, guiding them through integration, deployment, and management of the Illumio product suite.
Manage deployments and upgrades of the Illumio platform, coordinating timeframes and resources for successful implementation.
Provide best practices, documentation, and recommendations for optimizing Illumio usage across hybrid multi-cloud environments.
Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Recognized as a Leader in the Forrester Wave for Microsegmentation, Illumio enables Zero Trust and strengthens cyber resilience for critical infrastructure, systems, and organizations.
Manage a scaled portfolio of customers using metrics, health signals, and repeatable engagement plays.
Drive onboarding and adoption through digital touchpoints like webinars, office hours, and product education.
Monitor customer health and risk, execute intervention plans, and support renewals and expansions.
Horizon3 is a fast-growing, remote cybersecurity company with the NodeZero autonomous pentesting platform. The team blends former U.S. Special Operations cyber operators and startup engineers, with a culture of ownership.
Serve as a flexible technical resource for the Technical Account Management team.
Lead hands-on platform optimization, including configuration reviews and proactive tuning.
Document session recaps and surface patterns to drive systemic product improvements.
Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. 5,000 enterprises trust our behavioral AI platform.