New Customer/Technical Support Associate
Benefits
2w PTO
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About the Role:
- Provide technical support to internet subscribers with a friendly, professional demeanor.
- Handle customer communications across phone, text, chat, and email.
Requirements:
- Must work EST hours with strong customer service and empathy.
- 1+ years in technical support, help desk, or IT role; comfortable with CLI.
Benefits:
- Competitive hourly pay, 401k after 3 months, medical, dental, and vision.
- 10 days PTO plus 7 days sick leave in a mission-driven environment.
Honest Networks
Honest Networks is a venture-backed internet service provider offering affordable, high-quality gigabit internet. This rapidly expanding Manhattan-based company values integrity, work ethic, and continuous learning in a fast-paced, mission-driven environment.