Source Job

Japan

  • Drive revenue growth by selling and closing from existing enterprise client accounts
  • Manage client relationships through the full sales cycle and deliver consultative solutions
  • Track customer information, forecasts, and reports while planning marketing activities

SaaS Sales Account Management Salesforce.com Microsoft Office Network Security

20 jobs similar to New Customer Success Manager Japan - Remote

Jobs ranked by similarity.

Asia-Pacific

  • Own and manage a dedicated book of business as the day-to-day client contact.
  • Drive revenue through upselling, cross-selling, and retention to exceed quota.
  • Use HubSpot CRM to track deals and collaborate with internal teams.

Kinsta is a leading managed WordPress hosting provider trusted by over 120,000 businesses, including startups and Fortune 500 firms. We are a remote-first, quality-driven team with a 97% customer satisfaction rating.

Australia

  • Act as a trusted advisor for strategic accounts, driving customer retention, expansion, and satisfaction.
  • Lead onboarding for high-value accounts and execute renewal and expansion strategies using the MEDDPICC methodology.
  • Collaborate with cross-functional teams and mentor other CSMs to deliver impactful customer outcomes.

Tenable is the Exposure Management company, helping over 40,000 organizations reduce cyber risk. Its global team supports 65% of the Fortune 500 and fosters a culture of belonging, respect, and excellence.

$70,000–$80,000/yr
US Unlimited PTO

  • Manage and grow relationships with key corporate clients, creating value-add through regular touchpoints and compelling reports.
  • Partner with Client Success to deliver exceptional engagement and achieve ARR goals through renewals and upsells.
  • Collaborate with executive leadership and provide reporting to ensure clients see the value and success of the program.

BlackCloak protects corporate executives and high-profile individuals from digital threats, mitigating risks to their families and finances. It is an extremely fast-growing company with a product validated by industry awards and a client base of Fortune 500 companies.

US Unlimited PTO

  • Prospect, cold call, and sell to multiple contacts within organizations, including C-level executives.
  • Manage and develop client relationships while positioning and configuring security product and service solutions.
  • Consistently meet sales goals, report forecasts, and collaborate with vendors and marketing to drive leads.

GuidePoint Security provides trusted cybersecurity expertise, solutions, and services that help organizations minimize risk and make better decisions. The company has grown to over 1,300 employees, partners with leading security vendors, and serves as a trusted advisor to more than 6,200 customers, with a culture driven by firmly-defined core values.

$79,000–$109,000/yr
US

  • Drive new business and expand Wiz's footprint within the SMB segment through outbound prospecting.
  • Lead with curiosity to understand customer business problems and articulate the value of cloud security solutions.
  • Manage full sales cycles, build executive relationships, and collaborate with internal teams to exceed quotas.

Wiz is a cybersecurity company that enables teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. As one of the fastest-growing startups ever and now powered by Google, Wiz protects over 65% of the Fortune 100 with a culture that values world-class talent.

Canada Unlimited PTO

  • Own a portfolio of 20-30 enterprise accounts, driving adoption, retention, and expansion.
  • Lead onboarding through renewals, including commercial negotiations and success planning.
  • Collaborate with engineering and product teams to align customer goals and improve experiences.

A fast-growing technology company providing innovative cloud development solutions and an AI-driven environment. The company fosters a collaborative, inclusive culture with an internationally distributed team and startup-like pace.

$80,000–$160,000/yr
US 12w maternity 12w paternity

  • Own the full mid-market sales cycle from prospecting and discovery through pricing and close.
  • Partner with SDR, Sales Engineering, Operations, Product Management, and Account Management to drive customer success.
  • Meet and exceed sales targets while maintaining accurate CRM records, forecasts, and using AI tools for efficiency.

Huntress is a cybersecurity company founded by former NSA operators that provides enterprise-grade security and a 24/7 human-led SOC to protect businesses from growing threats. They are a remote-first team securing over 5 million endpoints and 16 million identities worldwide, with a culture focused on inclusivity and empowering employees.

$180,000–$200,000/yr
US Unlimited PTO

  • Prospect relentlessly to build and maintain a healthy pipeline of new opportunities.
  • Drive new business revenue growth and apply MEDDPICC to qualify opportunities and build business justification.
  • Collaborate with SDRs, Marketing, Sales Engineering, and Customer Success to deliver seamless customer experiences.

Automox is a cloud-native endpoint management platform that automates patching and configuration across IT and security environments. Serving over 2,500 companies and MSPs including NASA and Yale, it is a fully distributed, collaborative culture that values ownership and a one-team mentality.

$110,000–$130,000/yr
US Unlimited PTO

  • Manage a scaled portfolio of customers using metrics, health signals, and repeatable engagement plays.
  • Drive onboarding and adoption through digital touchpoints like webinars, office hours, and product education.
  • Monitor customer health and risk, execute intervention plans, and support renewals and expansions.

Horizon3 is a fast-growing, remote cybersecurity company with the NodeZero autonomous pentesting platform. The team blends former U.S. Special Operations cyber operators and startup engineers, with a culture of ownership.

Global

  • Build and sustain strong relationships with 20-50 small to mid-sized clients, acting as their primary point of contact.
  • Translate client goals into success plans that drive satisfaction, retention, product adoption, and expansion.
  • Identify retention risks, coordinate cross-functional delivery, and support renewals, upsells, and business reviews.

Safeguard Global helps organizations recruit, hire, manage, and pay employees in nearly 190 countries. With 1,500+ customers, it offers a human-centered, flexible culture and opportunities to collaborate across the globe.

Canada

  • Own the full sales cycle for managed services, from target-market definition to closing multi-year agreements.
  • Engage directly with CIOs, CISOs, and IT leaders to align service offerings with security and business priorities.
  • Build commercial processes, pricing models, and go-to-market strategy to establish a scalable recurring-revenue business.

This company offers managed services for high-trust cybersecurity environments, helping clients address security risks and regulatory needs. It maintains a flat organizational structure with close collaboration, autonomy, and a focus on continuous learning.

Global Unlimited PTO

  • Provide technical expertise and support to the sales team, positioning Horizon3's cybersecurity products and services for prospects and clients.
  • Engage with potential customers to understand their cybersecurity needs, deliver tailored product demonstrations, and prove solution value through proof of concepts.
  • Collaborate with sales and product teams to refine solutions, train the sales team, and relay field feedback to improve the product.

Horizon3 is a fast-growing, remote cybersecurity company dedicated to helping organizations proactively find and fix exploitable attack vectors before criminals exploit them. The team is a fusion of former U.S. Special Operations cyber operators, startup engineers, and cybersecurity practitioners, committed to a culture of respect, collaboration, ownership, and results.

EMEA

  • Build and close new business by owning the Wiz-led CNAPP pipeline in your region, running full sales cycles on opportunities worth $300K to $1M+ ARR.
  • Run the co-sell motion by building relationships with Wiz field sellers, Google Cloud Security reps, and channel partners.
  • Manage channel and resell by handling deal registration, margin structure, and partner-led close motions, while enabling partner sellers to position Tenex offerings.

Tenex is an AI-native, automation-first Managed Detection and Response (MDR) provider that enhances cybersecurity through advanced threat detection and rapid response. It is a fast-growing startup backed by top investors including Crosspoint Capital Partners and a16z, with a small, well-funded team focused on building a strong culture.

$130,000–$165,000/yr
US Unlimited PTO

  • Own the full sales cycle as a trusted partner, selling Prove's identity solutions to enterprise clients.
  • Build and manage a direct sales pipeline while consistently meeting or exceeding ACV bookings and in-year revenue quotas.
  • Develop deep knowledge of prospects' needs and buying processes, translating results into executive summaries and negotiating contracts.

Prove provides phone-centric identity tokenization and passive cryptographic authentication solutions that reduce friction and enhance security for digital channels, serving over 1,000 enterprise customers processing 20 billion requests annually. The company values self-starting professionals who thrive in a fast-paced, growth-oriented environment and emphasizes teamwork and cultural values of humility, passion, inclusion, and leadership.

Japan

  • Build pipeline by initiating conversations and building relationships with potential customers through phone, email, LinkedIn, and events.
  • Collaborate with account executives and marketing to develop territory strategy and execute outbound prospecting.
  • Research accounts to identify key personas and personalize messaging to qualify interest in Wiz.

Wiz is a leading cloud security company that enables teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by over 65% of the Fortune 100, Wiz is one of the fastest-growing startups ever, now powered by Google, with a culture that values world-class talent and creativity.

$150,000–$187,500/yr
US

  • Articulate and sell the value of Professional Services within prospective and existing enterprise customer accounts.
  • Own Services bookings quota in assigned territory while achieving target attach rates.
  • Execute technical scoping activities, producing proposals, Statements of Work, and resource plans for complex solutions.

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure through the Zscaler Zero Trust Exchange platform. With over 160 public exchanges globally and a team driven by ownership, collaboration, and ongoing feedback, Zscaler is an AI-native enterprise committed to solving the world's hardest security challenges.

$240,000–$360,000/yr
US

  • Identify, qualify, and win new business with enterprise organizations of 5,000 or more employees.
  • Manage territory pipeline and account strategy to meet monthly, quarterly, and annual sales targets.
  • Work with channel partners and internal teams to drive technical validation and proof-of-value engagements.

Mimecast is a cybersecurity company that protects organizations from evolving cyber threats and data breaches. The culture is fast-paced, determined, and community-driven, where employees push each other to be better in an inclusive environment.

EMEA 6w PTO 18w maternity 4w paternity

  • Prospect into existing accounts via outbound calls and manage inbound requests, trials, and leads.
  • Manage the full sales cycle from lead processing to closing, leveraging Salesforce.com.
  • Proactively reach out to customers to help them maximize product value and share best practices via phone and email.

Wrike is a work management platform that helps teams collaborate, create, and exceed every day by bringing all work into a single place. With over 1,000 employees collaborating across nearly every time zone, Wrike is a distributed team that values ownership, global connection, and flexibility.

$88,000–$150,000/yr
US Unlimited PTO

  • Drive new business development and own enterprise accounts for compliance services.
  • Build C-suite relationships and lead complex sales cycles from discovery to close.
  • Maintain accurate Salesforce pipeline and collaborate cross-functionally to exceed goals.

Coalfire helps clients solve their hardest cybersecurity challenges through advisory, assessment, and compliance services. The company is headquartered in Chicago with offices across the U.S. and U.K., and fosters a culture of passionate problem-solvers.

Portugal Europe APAC 5w PTO

  • Deliver product demonstrations and manage pre-sales technical qualification for prospects across METNA, Europe, and APAC.
  • Onboard new customers within the first 60 days, running kick-offs, coaching sessions, and integration guidance.
  • Drive adoption and migration through one-to-many activities like webinars, workshops, and Cyber Digital Bootcamps.

Immersive provides the Immersive One platform, a cyber resilience solution that helps organizations test and prove the security of people, AI, and workflows under realistic pressure. Founded in 2017, the company has grown to over 300 employees globally, with over $180 million in funding, and is trusted by 30% of the Fortune 100.