VIP Account Manager

Triumph

Salary range

$80,000–$120,000/yr

Benefits

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The Role:

  • Own a dedicated book of high-value players and be their single point of contact for everything Triumph.
  • Act as part concierge, part account manager, part trusted friend.
  • This is a high-agency, high-ownership role where you truly own your book of business.

What You'll Do:

  • Build genuine, one-on-one relationships with your assigned VIP players through daily personal communication.
  • Coordinate personalized gifting, exclusive perks, event invitations, and memorable moments.
  • When players hit friction, you own it end to end, escalating fast and closing the loop personally.

Who You Are:

  • A natural relationship-builder who remembers the details.
  • Experienced in high-touch player or client management (2+ years).
  • High-agency and self-directed, organized under volume, and responsive.

Triumph

We are a fast-growing gaming and trading card platform where players compete, rip packs, and chase big moments every day. Our team is small and senior, with a culture that values ownership, high-agency, and genuine relationships.

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