PLM Digital Operations Analyst

The Digital Operations Analyst will be responsible for providing exceptional customer service and front-line technical support for our Product Life Cycle business community, as well as other operational business systems. Experience in a related field would be a plus, as would be a knowledge of and enthusiasm for cosmetics and skin care. Responsibilities: Assisting with investigating and resolving data issues, running bulk uploads, manually updating data in the application, etc. Focus on Product Lifecycle business user support duties. Build relationships with the various business teams based mostly in the US and China. Effectively communicate with senior management level business users. Qualifications/Requirements: Must have excellent communication and people skills and strong analytical skills with the ability to interpret data, identify patterns, and draw meaningful conclusions. Must demonstrate proficiency in using Product Life Cycle and related software tools, and data analysis tools. This position is based remotely in India and the candidate must be open to have flexible working hours with the expectation that they will attend meetings/have communication with teams based in USA and China time zones.