Mid-Market Account Manager

We are seeking a dynamic and experienced Mid-Market Account Manager to join our growing team to work closely with our Account Executives and Customer Success teams to ensure customers realize ongoing value. You will own and drive Net Revenue Retention (NRR), manage renewals, and identify expansion opportunities through upselling and cross-selling solutions. You will need a deep understanding of multiple products and be confident communicating their value. The role involves monitor customer health and negotiating contracts to ensure favorable terms while maintaining strong relationships.