Provide expert parts diagnosis support and help dealers resolve technical product issues quickly.
Work closely with workshop technicians, offering parts advice across the entire product range.
Act as an interface between the manufacturer and dealers using practical workshop experience.
MSX International supports leading automotive brands worldwide, improving repair performance, customer satisfaction, and aftersales operations across 80+ countries. They offer a professional but relaxed working environment as part of a welcoming and diverse team.
Provide expert assistance in diagnosing complex technical issues for an international premium automobile manufacturer.
Support the dealer network with quick solution finding for technical product issues via specified communication channels.
Work closely with workshop technicians and dealerships, acting as a key interface between the manufacturer and dealers.
MSX has been a trusted partner to leading vehicle manufacturers and mobility organizations for over 30 years, helping clients transform their businesses through sales performance, repair optimization, and consumer engagement. With over 5,000 employees in more than 80 countries, MSX provides industry-leading expertise in a professional yet relaxed, welcoming and diverse environment.
You will process the international Autohero consumer finance portfolio and ensure smooth service.
You will handle customer, service provider, and authority communication via phone and writing, negotiating payment terms with delinquent customers.
You will act as an interface with other departments and actively support process improvements.
Autohero is an innovative online shop for inspected used cars and part of AUTO1 Group, Europe's leading automotive trading platform. The company has an open culture with informal communication, no dress code, and supports personal growth and learning on the job.
Serve as a primary point of contact for automotive clients, managing inbound and outbound communications to resolve inquiries efficiently.
Present and promote products, services, and membership benefits using consultative retention strategies to preserve memberships and drive sales.
Meet or exceed sales goals and customer satisfaction metrics while tracking call information and participating in ongoing coaching and training.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With a global workforce of 500,000 across 300 languages, TP fosters an inclusive culture with limitless career advancement opportunities.