Act as central point of contact for automotive knowledge in roadside assistance, developing efficient repair and support processes.
Build and manage a central knowledge database, creating clear instructions and training materials for service agents and external partners.
Monitor training success and optimize communication between first and second level support while exploring new technologies like AI and AR.
Bosch Service Solutions Magdeburg GmbH specializes in service solutions across mobility, consumer goods, industrial technology, and energy. It is part of the global Bosch group and employs a team focused on innovation and quality.
Answer high-volume inbound calls to identify automotive parts, provide price quotes, and process sales orders.
Use electronic parts catalogs and POS systems to check inventory, finalize transactions, and upsell companion items.
Resolve order discrepancies and fitment issues while delivering excellent bilingual customer service.
At Unifin, Inc. we are passionate about building innovative digital solutions that make a difference. As a growing tech company, we value creativity, collaboration, and continuous learning.
Develop and execute sales strategies for the independent automotive aftermarket in Southwest Germany/DACH, building relationships with distributors, wholesalers, and workshops.
Identify market opportunities and new distribution channels, ensuring sales and margin targets are met.
Plan and conduct marketing campaigns, seminars, and monitor market developments and competitor activities.
DENSO is a leading automotive supplier developing and providing components and systems for heating, air conditioning, motor cooling, exhaust gas aftertreatment, automotive electrics and electronics, and instrumentation. As a global company with a diverse, multicultural team, DENSO offers attractive working environments and career opportunities in a international setting.
Support the sales team by delivering technical demonstrations and proof of concepts.
Research, analyze, and present solutions that show customers the value of ConnectWise products.
Act as a technical expert, providing training and feedback for product development.
ConnectWise is a community-driven software company dedicated to the success of technology solution providers. With over 3,000 colleagues across North America, EMEA, and APAC, they foster an inclusive, positive culture that values unique contributions.
Own inbound support across voice, chat, and email, ensuring customers get fast, helpful answers.
Manage cases end-to-end, including triage, prioritization, follow-ups, and clear closure.
Partner closely with Technical Support on complex issues and handle escalations calmly.
Voize builds an AI companion that frees nurses from administrative work, giving them more time for patient care. It's a fast-growing startup backed by $50M Series A, trusted by over 75,000 nurses and 1,100+ care facilities.