Job Description

You will have full leadership responsibility for a company-wide support function, non-core business unit or a region and develop strategic plans for own organizational entity. You will also oversee how we scale enterprise engagements, ensure operational excellence in delivery, and leverage AI-driven tools and processes to improve outcomes. You will act as a bridge between enterprise clients, internal delivery teams, and executive leadership to ensure we deliver predictable, high-quality results that drive growth and customer satisfaction. You will supervise directors and/or senior managers who have overall responsibility for the operation of their areas and are be accountable for the financial performance of a support function, non-core business unit or region. You will establish goals and objectives ensuring alignment with business units and corporate strategic plans. You will serve as a strategic partner to enterprise account leaders, ensuring operational alignment with customer expectations. You will identify and implement AI-driven solutions to enhance enterprise operations.

About Rackspace Technology

Rackspace Technology combines expertise with the world’s leading technologies to deliver end-to-end solutions across applications, data and security.

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