Business Analyst, Operations

The Business Analyst, Operations will support data-driven decision-making, process optimization, and system improvements. Responsibilities include analyzing business processes and performance data, developing and maintaining dashboards, and evaluating new business intelligence tools. The role also involves conducting data validation, optimizing CRM reporting, and collaborating with cross-functional teams to align on reporting definitions. Documentation, training, and communication of updates on key metrics are also essential. It requires a bachelor's degree in business, engineering, or life sciences, with 2-4 years of experience in business analysis or related fields. Strong analytical and problem-solving skills, experience with Tableau, Salesforce, and SQL, and excellent communication skills are necessary.