Senior Product Manager, Workflows

Customer.io

Remote regions

Americas

Salary range

$170,000–$240,000/yr

Benefits

Unlimited PTO

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What you'll do:

  • Identify and validate customer problems through user research, usage analytics, and AI-powered discovery tools.
  • Rapidly prototype and run experiments to test hypotheses and de-risk new ideas early in development.
  • Lead cross-functional planning to align Engineering, Design, and business stakeholders around clear product goals.

What we value:

  • Surfacing customer problems based on qualitative and quantitative data.
  • Driving alignment through effective communication and market research.
  • Using AI to accelerate discovery and helping our teams ship sooner.

Compensation & benefits:

  • Salary ranges from $170k to $240k USD depending on zone and experience.
  • Includes 100% covered medical, dental, vision, mental health, and supplemental insurance.
  • 16 weeks paid parental leave, unlimited PTO, and stipends for remote work and wellness.

Customer.io

Customer.io helps 9,000+ companies send billions of emails, push notifications, in-app messages, and SMS via behavioral data. They are a remote-first team with six product managers, valuing empathy, transparency, and responsibility.

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