Customer Success Manager

As a Customer Success Manager (CSM) you will join a dynamic and fast-growing Customer Success team. You will be a proactive, strategic, and relationship-oriented professional with a passion for cultivating client relationships and driving client engagement. The CSM will play a key role in expanding CMG’s footprint within existing accounts, onboarding new users, identifying whitespace opportunities, and developing deep relationships with capital markets professionals. You will respond to client inquiries and anticipate needs. You will diagnose and resolve customer issues with a solutions-oriented approach, offering creative workarounds when necessary.