Customer Knowledge Lead
Benefits
Unlimited PTO
11w maternity
9w paternity
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📈 What You’ll Do Here:
- Own the help center and agentic support experience.
- Enhance the chatbot's knowledge of Turnstile and Revenue Operations.
- Centralize internal platform and data knowledge.
🔎 What We’re Looking For:
- Have 3-5 years of experience in customer education.
- Possess deep curiosity and are a life long learner.
- Are familiar with AI tooling to amplify productivity.
💫 Working at Turnstile:
- Competitive and Fair Pay
- Fully Remote
- Covered Health Benefits
Turnstile
Turnstile is a day one revenue platform that streamlines quoting, billing, subscription management, and financial reporting for modern B2B SaaS companies. They are a small, senior, and proven team backed by top investors, including First Round Capital, and have recently raised their Series A.