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Key Responsibilities:
- Administer and optimize Microsoft Azure environments (IaaS, PaaS, SaaS)
- Manage and support Active Directory, Azure AD, group policies, and multifactor authentication.
- Monitor and maintain system performance, capacity, and availability
Requirements:
- Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
- 3–5 years of experience in system administration or IT infrastructure management
- Hands-on experience with Microsoft Azure and Windows Server environments
Preferred Skills:
- Experience with ITIL or similar operational frameworks
- Knowledge of configuration management and monitoring tools
- Experience with SIEM systems or security monitoring (e.g., Splunk, Sumo Logic)
Helpware
Helpware is a global company providing outsourcing and customer operations with teams in the USA, Mexico, Ukraine, Albania, and the Philippines. We partner with innovative companies and help them scale by taking over operational processes so their teams can focus on strategic, high-value work.