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Accountabilities:

  • Manage post-sales customer relationships, ensuring successful onboarding, platform adoption, and value realization.
  • Serve as a trusted advisor, providing strategic guidance and best practices to maximize solution value.
  • Lead customer business reviews to demonstrate value, progress, and ROI.

Requirements:

  • 5+ years in cybersecurity disciplines such as security validation, incident response, or SOC operations.
  • Proven experience in customer-facing roles like Customer Success or Technical Account Management.
  • Strong understanding of cybersecurity frameworks like MITRE ATT&CK and NIST.

Benefits:

  • Fully remote work arrangement with flexibility across the United States.
  • Opportunity to work with innovative cybersecurity technologies and influence customer success.
  • Collaborative culture focused on innovation, ownership, and continuous improvement.

Partner Company

The partner company is a cybersecurity firm that helps organizations strengthen their security programs through continuous validation and strategic guidance. It offers a remote-first, innovation-focused culture with a collaborative team.

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