As a Client Delivery Associate you'll play a pivotal role in ensuring our clients' success and satisfaction. As a key member of our Client Success Team, you'll contribute to shaping policies and practices that help seamlessly integrate Cherre’s products into our clients' daily operations. Your responsibilities will include working with Client Success Managers and engineers in helping implement and support data projects, all aimed at maximizing Cherre's value for our clients. Your role will also be instrumental in ensuring prompt resolutions to engineering questions and ensuring projects are implemented following defined success criteria.
Additionally, you'll collaborate with the Client Success Team to contribute to periodic business reviews and strengthen client relationships. Your contributions directly impact our clients' business outcomes, fostering loyalty and driving retention. You'll also have the opportunity to showcase our successes through client references and case studies, collaborating with cross-functional teams to create compelling collateral.