Relationship Manager - Employer Services (Remote)

The Relationship Manager will collaborate to maintain and expand business relationships, conduct and support retention, client satisfaction and development activities within an assigned account territory for Experian's Employer Services. Develop relationships with client by researching and understanding business needs, responding to client requests, and being the liaison between the client and internal departments. Create and maintain strategic account plans for top clients within portfolio and support the renewal of existing business. Responsible for client retention activities and ongoing satisfaction. Generate client advocacy ,marshal resources to ensure client satisfaction, and maintain and expand relationships within client network. Gather data and insights regarding usage to demonstrate business impact and value, and lead client briefings, quarterly business reviews and executive summaries. Collaborate with Customer Success team for data quality best practices. You will report to the Sr. Director of Relationship Management.