Bilingual Spanish Customer Service Representative

The Bilingual Spanish Customer Service Representative will take customer service-related calls from our member florists including billing calls and confirming floral orders for their shop. Each interaction with our florists should be used to reinforce Teleflora's commitment to superior Customer Service. Candidates must be fluent in English and Spanish. You'll assist our member florists with their questions, requests, product purchases, and problems. Incoming calls may include, but are not limited to the following: Flower Orders, Product Orders, Directory Orders and Changes, Credit Card Product and Equipment Orders, Credit Card Equipment Troubleshooting, Customer monthly statements, Web Hosting and Additional duties as needed.