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Key Responsibilities:
- Receive, triage, and manage maintenance requests and work orders from intake to successful completion.
- Act as the primary point of contact between tenants, property managers, and vendors.
- Maintain accurate records and documentation within AppFolio.
Requirements:
- Hands-on experience with AppFolio for property management operations.
- Exceptional verbal and written English communication skills.
- Strong negotiation skills to control costs and hold vendors accountable.
Working Style:
- Work independently and take ownership of your workload in a fast-paced environment.
- Resolve conflicts proactively and drive tasks to completion without constant supervision.
- Prioritize competing demands and identify cost-saving opportunities.
Why Join:
- 100% remote work with no time tracker.
- Birthday and testimonial bonuses.
Assist World
Assist World is a staffing agency that hires virtual assistants for clients. They are a remote-first team offering a flexible work culture with bonuses and no time trackers.