Utility Billing Specialist

What You'll Do:

• Manage utility accounts for assigned residential properties across multiple U.S. markets.
• Coordinate utility activations, transfers, disconnections, and account closures during property onboarding, tenant transitions, and offboarding.
• Communicate directly with utility providers by phone, email, and online portals to establish accounts and resolve billing issues.

What Qualifies You:

• Minimum one year of relevant experience in billing, utility management, or property management operations.
• Strong verbal and written English communication skills.
• Experience reviewing invoices, tracking payments, and researching billing discrepancies.

What Sets You Apart:

• Experience in U.S. residential property management or utility billing.
• Familiarity with AppFolio or similar property management software.
• Experience with utility account setup, transfers, tenant billbacks, or shared meter billing.