What You’ll Be Doing:

Engage with customers to provide technical assistance and troubleshooting.
Diagnose, reproduce, and resolve issues related to agent connectivity.
Collaborate with other teams to resolve issues and improve the customer experience.

What You Bring to the Table:

2+ years of experience in technical support or IT.
Working knowledge of Windows, macOS, and Linux.
Strong analytical troubleshooting skills and communication skills.

Total Rewards:

Competitive Salary and Equity opportunities.
Comprehensive Health Plans and generous PTO policy.
Company HSA Contribution and monthly Lifestyle Spending Account.

About Automox:

Automox is the cloud-native IT operations platform for modern organizations.
They are trusted by over 2,500 companies and MSPs worldwide.
Automox makes it easy to keep every endpoint automatically configured, patched, and secured.

Automox

Automox is a cloud-native IT operations platform for modern organizations, helping to keep every endpoint automatically configured, patched, and secured – anywhere in the world. They are trusted by more than 2,500 leading companies and MSPs worldwide.

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