Supervisor Client Services
Benefits
Unlimited PTO
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See allWhat You'll Do:
- Manage and carry out personnel actions for direct reports, including hiring, training, scheduling, and performance management.
- Monitor team performance, provide on-the-spot coaching, and address escalated calls from employers and brokers.
- Foster a positive, engaging remote culture that empowers team members to thrive.
Who You Are:
- Experienced in customer service or operations with 4+ years in a leadership role.
- Technologically savvy, with proficiency in tools like Teams, Outlook, and Power BI.
- Excellent communication skills and a passion for delivering stellar client service.
Why HealthEquity:
- Remote-first culture with an immersive onboarding experience and opportunities for professional growth.
- Comprehensive benefits package including uncapped PTO, parental leave, and tuition assistance.
- A mission-driven organization committed to improving healthcare for American families.
Healthequity
HealthEquity is a healthcare financial technology company focused on empowering consumers to manage healthcare spending and saving through HSAs and related accounts. The company is driven by a mission to save and improve lives, fostering a culture that values authenticity, courage, and a commitment to making a difference.