Sr. Technical Account Manager

Join us on an exciting journey as a Senior Technical Account Manager, where you'll be a driving force behind our largest customers' success stories. As a pivotal link between our innovative software and our valued customers, you'll deliver specialized product guidance that aligns with each customer's business vision. Dive deep into understanding their technical requirements, building strong relationships, and championing their triumphs with our products. You'll serve as the primary technical liaison between our company and our largest, most strategic customers, understanding their unique business needs and technical environments. You'll provide technical guidance and expert solution advice to customers, navigating product issues and offering best practices proactively. Engaging in regular customer meetings, providing progress updates, expert counsel, and strategic insights to foster mutual success. Identifying opportunities for product enhancement, feature refinement, and process optimization, guided by valuable customer feedback. Deftly manage customer expectations and deliverables through effective communication and stakeholder management.