Senior Partner Support Specialist

Role Responsibilities:

• Act as project manager for partner implementations and enhancements, coordinating with product and technology teams to keep projects on schedule.
• Support Partner Marketing Managers with ongoing requests, content changes, and by maintaining the support ticketing queue with clear communication.
• Assist with data entry, analysis, CRM upkeep, and the creation of sales collateral and partner presentations.

Success Factors:

• Proactively anticipate the needs of the Partnership Marketing team and maintain a strong focus on partner experience and service levels.
• Manage multiple projects and competing priorities with high organization and attention to detail in a nimble environment.
• Be a team player eager to help improve processes and champion partner voices within the organization.

Compensation and Perks:

• Receive a competitive base salary plus quarterly bonus potential and an equity compensation package.
• Enjoy Flexible Time Off (FTO), 100% company-paid medical, dental, and vision premiums, and 401(k) matching.
• Benefit from remote work setup reimbursement, monthly phone/internet stipends, half-day Fridays, and paid volunteer time.