Customer Experience Specialist (Polish & English Speaker - fully remote)

Reporting directly to the Customer Experience Team Lead, you will be the face to our users and partners and turn them into ambassadors by providing efficient and friendly customer care. You’ll inspire and empower them to take action against food waste and to become part of the movement. Provide outstanding customer service by answering inquiries through email, chat and phone. You will answer all questions through mail, chat and some of our SSMM tools (Facebook, App Store, Play Store and Trustpilot).

You will collaborate closely with other teams to spot challenges early on and enhance efficiency. You will be the main point of contact for our partners and customers. The position requires availability from Monday to Friday, from 09:00 h to 17:00 h.