Head of Sales

We’re seeking an experienced, hands-on Head of Sales to lead Bankjoy’s go-to-market execution and build a scalable, data-driven sales engine. This leader will manage our Account Executive and Sales Engineer, partner closely with Marketing and Partnerships, and work cross-functionally with Product and Implementation to ensure successful client acquisition and onboarding. This is a player-coach role: you’ll both close deals yourself and establish the structure, metrics, and team that will allow Bankjoy to achieve predictable revenue growth. Sales Leadership & Strategy: Build and own Bankjoy’s end-to-end sales process, including pipeline management, qualification standards, forecasting, and closing discipline. Create a repeatable, metrics-driven sales playbook that aligns with Bankjoy’s marketing funnel and product roadmap. Partner with the CEO on strategic enterprise opportunities and fintech ecosystem partnerships. Collaborate with the COO and Finance to set annual ARR targets, quotas, and compensation structures based on unit economics and ROI. Execution & Team Management: Lead and mentor a small team with a focus on skill development, accountability, and performance. Personally drive high-value deals to closure, particularly with larger financial institutions and strategic prospects. Build a high-quality pipeline in partnership with Marketing and Partnerships, ensuring strong conversion from MQL to SQL to closed-won. Maintain CRM discipline and forecasting accuracy; hold team accountable to measurable KPIs. Cross-Functional Collaboration: Work closely with Product and Implementation to ensure alignment between sales commitments and delivery readiness. Partner with Marketing to optimize messaging, campaigns, and events for lead quality and conversion. Collaborate with Client Success to identify expansion opportunities and feedback loops to reduce churn. Metrics & Reporting: Deliver accurate weekly, monthly, and quarterly forecasts to executive leadership. Track and report on KPIs including quota attainment, pipeline coverage, win rate, and sales cycle time. Drive continuous improvement in sales efficiency and conversion rates.