Onsite Implementation Specialist - Practice + (Remote - US)

The Implementation Specialist plays a key role in conducting implementation activities and executing Nextech’s standard implementation methodology across its suite of solutions. Onsite super-user training, go-live support and post-go-live optimization. This role requires issue investigation, creative problem-solving and training clients, as well as internal staff, as needed. Client Training: Conduct client training in preparation for Go-Live events, following Nextech’s standard implementation methodology. Complete practice assessments and workflow analysis guided by industry best practices. Instruct clinical and non-clinical staff on the proper use of software applications. Issue Resolution and Optimization: Investigate and resolve client issues during implementation and go-live. Identify opportunities for workflow improvement and optimization post-go-live.