Job Description
Drive customer success by helping them realize business value from their investment in Wrike’s newly acquired Wrike platform and their need to transform the way they work. In the role, you’ll interact directly with customers to provide software architecture, security best practices, development and operations expertise, leveraging deep knowledge of best practices in the use of APIs, the Wrike Platform, and complementary systems like Salesforce, Marketo, Netsuite etc. Throughout all of these interactions, you’ll build strong relationships with customers, ensure exemplary delivery standards, and have a lot of fun building one-of-a-kind automations that will enable our customers to transform their business.
You will lead the most complex professional services engagements for Wrike customers. Work with internal and external partners translating the customers' business requirements into workable solutions with Wrike as an integral part of the end-to-end workstream. This role involves designing and implementing API integrations, brainstorming and coaching customers on KPIs, and acting as a mentor for team members.
About Wrike
Wrike is the most powerful work management platform built for teams and organizations looking to collaborate, create, and exceed every day.