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About the role:
- You will collaborate and drive the mission and objectives for Argentina and Uruguay markets, ensuring the best service and experience for passengers and corporate clients.
- You will lead the OEX team for demand audiences, consolidating the travel experience and operational profitability.
Responsibilities:
- Be the strategic and operational reference within OEX for demand audiences, leading the team to guarantee safe, reliable, and superior service.
- Detect improvement opportunities in the customer journey, establish proposals based on value analysis, and lead improvement projects.
- Optimize critical processes through AI tools and automation, working with local and global teams to scale operations.
Requirements:
- Engineering degree or related field with at least 3 years in process optimization or similar roles in tech companies.
- Minimum 2-3 years of direct team management experience, preferably with analytical profiles.
- Advanced Excel/Google Sheets, BI tools (Tableau, Power BI, Looker), and proven experience implementing AI flows for process optimization.
Benefits:
- Flexible hours, teleworking, and full remote weeks.
- OSDE 210 health insurance, discounts with Club LA NACIÓN, and a Recharge Day (third Friday off each month).
- Cabify days (extra week of vacation) and fun team events.
Cabify
Cabify is a mobility company that provides sustainable and efficient urban transport alternatives, aiming to reduce private car usage and promote greener cities. The company values innovation, teamwork, and diversity, offering a flexible and motivating work environment for its employees.