Customer Success Associate I

Wisetack

Remote regions

US

Salary range

$58,300–$81,600/yr

Benefits

Role:

  • Engage with SMB customers to drive Wisetack adoption.
  • Help merchants understand how Wisetack can improve their business.
  • Guide conversations towards early success with Wisetack.

Responsibilities:

  • Onboard new customers via phone, video, email, and text.
  • Execute activation campaigns based on business needs.
  • Collaborate with growth and product teams for a consistent experience.

Requirements:

  • 2+ years in a customer-facing role.
  • Bachelor's degree and comfort with relevant technologies.
  • Strong communication and organizational skills.

Wisetack

Wisetack builds consumer lending products for service-based businesses. They are a well-funded startup with a healthy company culture, backed by leading VCs and recognized with multiple awards.

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