Associate Program Manager, Digital Programs (Contractor)

Program Operations & Execution:

• Manage course uploads, updates, and LMS administration for Airtable Academy
• Support rolling cohorts of the AI Incubator bootcamp program
• Maintain the front-end experiences for Academy and Community, publishing page updates and updating promotions

Community & Support Operations:

• Assist with post engagement, community moderation, and spam monitoring
• Manage the inbox of our Digital Programs email alias and the routing of inbound requests
• Oversee both our internal support channels and support ticket integrations related to digital programs

Advocacy & Enablement Support:

• Coordinate advocacy workflows, including mission creation, contributor tracking, and swag fulfillment
• Support external collaborators and program participants with operational needs
• Maintain clean handoffs between Community, Marketing, Support, and Education teams