Tech Support Advisor – Antivirus Specialist with French and English

Deliver superior customer support for antivirus software, managing inquiries about accounts, subscriptions, and technical issues through phone and remote sessions. Efficiently resolve customer issues related to software purchases, renewals, account management, and refunds, ensuring a smooth experience. Guide customers through the installation, reinstallation, and troubleshooting of antivirus programs, ensuring maximum security and functionality. Fixed working hours from 10:00 to 19:00, Monday to Friday, with no weekend shifts. Flexible work-from-home options. World-class online initial training to get you started. Stable job with a long-term contract. Defined career paths with a focus on technical growth.