Principal Platform Architect - Banking

Architects play a critical role in guiding customers through their digital transformation journey through leading solutioning and scoping discussions. Architects provide thought leadership, best practices, and expert guidance to ensure customers achieve long-term value from the ServiceNow platform. They engage with senior stakeholders, ensuring alignment between business objectives and technology solutions, playing a pivotal role in scaling ServiceNow expertise across internal and external teams. The Customer Outcomes Principal Platform Architect is a technical advisory role, responsible for helping customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions. Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices.