Job Description
Play a pivotal role in ensuring that our union members receive the best possible benefits packages. Serve as a point of contact for union members, guiding them through the enrollment process, answering questions, and assisting with any benefits-related concerns. Key responsibilities include assisting members with benefits inquiries, enrollment, and changes.
Explain benefits options and provide guidance to help members make informed decisions. Conduct benefits meetings for new members, troubleshoot, and resolve benefits-related issues in a timely manner. Act as a liaison between members and our main office and participate in open enrollment processes and communicate changes effectively.
This full-time, remote position offers flexibility, ongoing training, weekly pay, performance bonuses, and opportunities for career growth in a positive and inclusive environment.
About AO
AO is dedicated to helping individuals and families protect what matters most by providing exceptional customer service and helping our members.