Customer Service & Operations Coordinator Virtual Assistant

Overview:

• 20four7VA is seeking an offshore independent contractor for a California-based motorsports organization.
• The role involves customer communication, event registration, and administrative coordination.
• Full-time remote position with Monday-Friday schedule and weekend coverage during events.

Scope of Services:

• Monitor and respond to customer inquiries across email, website forms, and social channels.
• Manage event registration updates, waitlists, transfers, and track credits.
• Coordinate with event managers and maintain accurate records.

Ideal Candidate Profile:

• Excellent written and spoken English with strong proofreading skills.
• Customer service or operations administration experience required.
• Familiarity with MotorsportReg, Shopify, or QuickBooks preferred.

Work Schedule:

• 40 hours per week Monday-Friday, 9:00 AM-5:00 PM PST.
• Additional scheduled hours may be required during event periods.
• Brief weekend coverage during scheduled events.