Sr Technical Program Manager - Adoption and Enablement

Your Impact:

• Drive internal enablement and customer adoption throughout the Fusus lifecycle, from training delivery to post-deployment sustainment.
• Serve as a trusted authority on Fusus functionality and operational best practices across deployment and sustainment.
• Partner cross-functionally with Product, Engineering, and Enablement leaders to improve training quality and adoption strategy.

What You'll Do:

• Design, maintain, and improve role-specific curricula for internal stakeholders and customers.
• Deliver foundational, intermediate, and advanced workflow training with operational and technical context.
• Act as an escalation point for post-deployment issues and support deployment validation and quality assurance.

Qualifications:

• Proven experience delivering instructor-led training to professional audiences of more than 50 participants.
• Strong facilitation skills and ability to teach both technical and operational concepts.
• Background in law enforcement, public safety, or video management systems is strongly preferred.

Benefits:

• Competitive salary and 401k with employer match.
• Discretionary paid time off and paid parental leave for all.
• Medical, Dental, Vision plans, fitness programs, and mental wellness support.