Director, Change Management

The Director, Change Management will join Unlock Health's Managed Care business unit to grow a book of business within their consulting services practice. This person should be skilled in change management, ideally certified with Prosci, and should have proven experience in managing successful, large scale enterprise change initiatives with external clients. This strategic leader will guide organizations through transitions by developing and implementing change management strategies, leading teams, and ensuring successful adoption of new processes or systems. You will assess the impact of change, identify key stakeholders, and develop solutions to address resistance and risks. This role often involves providing expert advice, designing and delivering training programs, and communicating effectively with all levels of the organization. The Director is responsible for applying frameworks, establishing project management and timelines for the change being requested, including the communication planning and execution. Examples of the work include updating supply chain vendors or processes, implementing AI in the revenue cycle, acquiring and integrating new facilities into a health system, and supporting clients as they transition to value-based care, manage risk, or undertake system-wide initiatives. Each of these efforts demands sophisticated project management, clear communication, and targeted training. In some cases, the Director would need to manage another consulting firm, the Unlock team, and the client team, depending on the scope of support needed.