Senior Solutions Architect (Remote)

As a key member of the Contact Center & Collaboration business unit, integrate tech practices to develop client solutions. You will manage CCaaS and UCaaS partnership relationships and ensure delivery. Develop and transition strategic partnerships and lead inhouse training. Engage with Sales, Partners, and customers to drive the value proposition of Trace3’s Customer Success motion. You will be responsible for client satisfaction and overseeing each project’s lifecycle. This role has unique responsibilities to collaborate with Business Units and Regional Resources within Trace3 to continually develop, refine, and mature joint GTM strategy, offering, and delivery of Trace3 Contact Center & Collaboration services.