Fraud Operations Analyst

We are seeking a talented and motivated Fraud Operations Analyst who is best in class with a high IQ plus a high EQ. As part of optimizing the online shopping experience, Sezzle constantly monitors users and transactions for abusive or fraudulent behavior. The Fraud Operations team reviews suspicious activity flagged by Sezzle’s fraud detection system or escalated from Customer Support agents. Fraud Operations Analysts will block users deemed fraudulent or risky, and clear false positive flags. They monitor for new trends in fraudulent behavior and continuously evolve policies and procedures. The role involves monitoring real-time transactions, investigating transactions, understanding systems, researching fraud behavior, and collaborating with other teams to improve fraud prevention mechanisms. The analyst will maintain strong domain knowledge of fraud prevention techniques and handle escalations.