Director of Outbound Product Management, AI Platform

ServiceNow is transforming into the world’s leading AI-native enterprise platform company. Our products span technology, employee, and customer workflows, industry solutions, AI Agents, AI platform capabilities, and a rapidly expanding data and analytics fabric—all powered by a single platform, single data model, and single code base. As ServiceNow enters its next growth chapter, we must shift from talking about products to leading with portfolio narratives — unified, AI-native, solution-centric stories that show customers why we win. The Director of Product Management for the AI Platform will help lead this transformation — driving world-class product enablement and evangelism across the entire ServiceNow ecosystem. We need someone that is an action-oriented leader who can execute the go-to-market strategy, deliver enablement that bring the story of the platform to life, and own the customer-facing platform value proposition narrative. You must be able to thrive as a leader as well as drive relationships across our GTM partners to understand what our customers are trying to achieve and how we build our demos, stories, and go-to-market strategy to reflect that.