Housing Implementation Consultant - End to End Repairs

It’s a really exciting growth time in our Housing Team. We have numerous contracts with some fantastic customers, who are upgrading, migrating or implementing our NEC Housing Management System! To support this growth, we are looking for Implementation Consultants, who will specialise in our Repairs Module, to ensure our customers are given the best experience possible. Offer expert guidance in implementing NEC Housing system modules – particularly Repairs, Servicing, Risk and Mobile (I.e. the full end to end repairs process) with a focus on how the system is configured and built. Provide excellent advice and best practise to current customers using NEC Housing. Ensure that when we give advice or training, our customers are happy and give positive feedback consistently. Ensure that our customers are satisfied with our product and promptly communicate any issues to our internal teams. Stay up-to-date with the latest developments in all aspects of Social Housing Management.