Host Support Advocate

Here’s What You’ll Do Day-To-Day:

• Provides timely and accurate support to hosts across tickets, email, and phone, addressing a wide range of topics including policies, platform usage, and financial matters.
• Navigates complex situations with clarity, offering thoughtful options and guiding hosts toward effective resolutions.
• Helps hosts understand PadSplit’s policies and procedures, while ensuring they feel confident using the platform.

Here’s What You’ll Need To Be Successful:

• Thrives in fast-paced, ever-changing environments with a positive and resilient attitude.
• Enjoys engaging with people, confidently initiating conversations, and building rapport with new individuals.
• Demonstrates strong verbal and written communication skills, able to convey ideas clearly and professionally.

Compensation, Benefits, and Perks:

• Fully remote position - we swear!
• Competitive compensation package including an equity incentive plan
• National medical, dental, and vision healthcare plans