Field Service Representative

Embrace the vision of becoming the leading diagnostics service provider by achieving customer loyalty and economic profitability through passion, partnership, and performance. Efficiently provide technical support solutions, including installation, corrective, pre-emptive, and proactive maintenance. Go above and beyond to respond to customer needs by partnering with sales, marketing, and other functional areas while adhering to current compliance guidelines. Effectively integrate into the service team and provide superior customer service by applying effective communication skills to build loyalty while proactively managing and resolving high-stress situations. Delight our customers by providing support, including installation, preventive maintenance, and technical support.